Shipping policy
Shipping & Digital Delivery Policy
Last updated: 11 August 2026
This Shipping & Digital Delivery Policy applies to purchases made through Cooking Mania, operated by EME530 MARKETING LTD, via:
1. Digital Products Only
Cooking Mania primarily sells digital products, including:
- Recipe eBooks
- Digital recipe collections
- Meal planners
- Grocery list templates
- Cooking guides
- Downloadable resources
Unless a product page expressly states otherwise, no physical product will be shipped to you.
You will not receive a parcel, printed book or physical package by post.
2. Delivery Method
Purchased digital products are delivered electronically.
Depending on the product and checkout process, access may be provided through:
- A download link displayed after checkout
- Your order confirmation page
- An email sent to the address provided during checkout
- A secure digital download page
- Another electronic delivery method clearly shown at the time of purchase
3. Delivery Time
Digital products are normally made available immediately after successful payment confirmation.
In most cases, customers can access or download their purchase within a few minutes.
Occasionally, delivery may be delayed because of:
- Payment verification
- Email delivery delays
- Technical issues
- Security or fraud checks
- Incorrect email information supplied during checkout
- Temporary service interruptions
4. Delivery Address
Because Cooking Mania products are digital, a physical shipping address is generally not required for delivery.
Any billing or address information collected during checkout may be required for:
- Payment processing
- Fraud prevention
- Tax purposes
- Legal or regulatory requirements
The digital product itself will normally be delivered using the email address associated with your order.
5. Delivery Fees
Unless expressly stated otherwise:
There are no shipping or delivery fees for Coocking Mania digital products.
No physical postage, courier or handling charges apply to digital downloads.
6. International Delivery
Our digital products may be purchased from many countries, subject to:
- Local laws
- Payment provider availability
- Website availability
- Any country-specific restrictions
Because delivery is digital, there are no international shipping times or customs delays.
Customers are responsible for ensuring that they are legally permitted to purchase and use our products in their location.
7. Customs Duties and Import Charges
Digital products are not physically imported or shipped.
Therefore, traditional customs duties, import handling charges and courier customs fees do not normally apply.
However, applicable taxes may be charged depending on your location and local tax rules.
8. Incorrect Email Address
Customers are responsible for providing a correct and accessible email address during checkout.
If you enter an incorrect email address and therefore cannot access your order, please contact:
Please provide:
- Your full name
- Order number
- The email address used during checkout
- The correct email address
We will make reasonable efforts to verify your order and restore access.
9. I Have Not Received My Download
If you do not receive your digital product after purchase, please first:
- Check your spam or junk folder
- Check any Promotions or similar email folders
- Confirm that the email address used at checkout was correct
- Review your order confirmation page for a download link
If you still cannot access your purchase, contact:
Please include your order number and the email address used when placing the order.
10. Download Problems
If a download link does not work, a file appears corrupted, or you experience another technical problem, contact us at:
Where we confirm a genuine delivery or technical issue, we may:
- Send a replacement download link
- Restore access
- Provide a replacement file
- Provide another appropriate remedy
11. Download Links and Access
Download links may be subject to technical or security limitations.
Customers should download and securely save their purchased files after receiving access.
You must not share private download links or purchased files with unauthorised third parties.
Use of our digital products is also subject to our Terms of Service.
12. Immediate Digital Supply
Where a customer requests immediate access to digital content, the product may be supplied before the end of any statutory cancellation period.
For UK customers, specific rules apply to immediate digital downloads, including consent to immediate supply and acknowledgement of the consequences for cancellation rights.
Please review our Refund & Cancellation Policy for further information.
13. Failed or Delayed Delivery
If you have successfully paid for a product but we are unable to provide access because of a problem attributable to us, we will make reasonable efforts to resolve the issue.
This may include:
- Restoring access
- Reissuing the download
- Providing corrected content
- Providing another remedy required by applicable consumer law
Digital content sold to consumers is also covered by statutory consumer protections where it is faulty or does not conform to the contract.
14. No Physical Returns
As Cooking Mania products are digital:
There is normally no physical item to return.
Any refund or cancellation request will be handled according to our Refund & Cancellation Policy.
15. Contact Us
For questions about digital delivery or problems accessing your order, contact:
Cooking Mania
Operated by EME530 MARKETING LTD
Registered Office:
Office 1588
85 Dunstall Hill
Wolverhampton
WV6 0SR
United Kingdom
Company Number: 17389437
Email: contact@coockingmania.com
Website: www.coockingmania.com